COMMUNITY NAVIGATION

COMMUNITY
NAVIGATION

Community Navigation is here to help people in Blackpool find their way forward. Delivered in partnership between Citizens Advice Blackpool and Community First, this free service offers personalised, one-to-one support for adults who are facing complex or multiple challenges in their lives.

Our Community Navigators take the time to understand what matters to you — whether that’s improving your wellbeing, finding social connections, gaining confidence, or taking steps towards employment. They’ll work alongside you to identify your goals, explore what’s holding you back, and connect you to the local support and opportunities that can make a difference.

Whether you’re dealing with health issues, financial pressures, housing difficulties, or just feeling stuck, we’re here to help you take practical steps toward a more stable and fulfilling future. With regular check-ins and encouragement along the way, our aim is to help you build confidence, independence, and hope for what comes next.

“Making life’s challenges easier to navigate.”

OUR SERVICE .

Community Navigation offers up to 12 weeks of one-to-one support for people aged 18 or over and living in Blackpool.

Our navigators work alongside you to:

Identify your personal goals and challenges
Connect you with local services, groups, and activities
Provide guidance around health and wellbeing, volunteering, training, or employment
Support you in overcoming barriers such as poor health, disability, addiction, homelessness, domestic abuse, or debt

By linking you with the right people and resources, our navigators help you build a positive, achievable plan for change — and stay supported throughout your journey.

Make a Referral

Our Community Navigators work alongside you to;

IDENTIFY

Identify your personal goals and challenges.

CONNECT

Connect you with local services, groups, and activities

GUIDANCE

Provide guidance around health and wellbeing, volunteering, training, or employment.

SUPPORT

Support you in overcoming barriers such as poor health, disability, addiction, homelessness, domestic abuse, or debt

GET ON BOARD .

Make a Referral

REFERRAL

To access the Community Navigation service, please download and complete the referral form and return it to communitynavigators@blackpoolcab.org.uk.

01.

Download Referral Form

02.

ALLOCATION

Once we’ve received your form, your referral will be allocated to the most appropriate Community Navigator.

03.

INITIAL CONTACT

They will contact you to arrange a face-to-face appointment (at Community First or out in the community) or a telephone call.

04.

SUPPORT

You’ll receive up to 12 weeks of one-to-one support to set goals, access services, and move forward.

Participation is FREE, and no prior commitment is required —

just a willingness to engage in a safe, supportive, and inclusive space.

12 Weeks Support

Community Navigation offers up to 12 weeks of one-to-one support to help you achieve your goals and overcome challenges.

Your Community Navigator will help identify personal objectives, from improving wellbeing and confidence to accessing volunteering, training, or employment.

We support people facing complex issues, including health, disability, housing, domestic abuse, or debt, with regular check-ins and links to local services and activities.

By the end, you’ll have a clear, achievable plan and the support to take positive steps forward.

Make a Referral

Volunteer Opportunities

There are hundreds of volunteer opportunities across Blackpool, Wyre and Fylde, and your time and skills could make a real difference!

From helping at community events or supporting fundraising activities, to lending a hand with gardening, admin, or teaching — there’s something for everyone.

You could visit isolated individuals, support patient care, or get involved with local history and friends’ groups.

Whether you can give an hour a week or just a one-off, every bit of help counts. Together, we can build stronger, kinder communities.

See what's available