CRISIS & RESILIENCE
The Crisis & Resilience Project, run by Community First Blackpool Wyre and Fylde, provides vital support to residents facing financial challenges.
We help people access essential support with food, electricity and gas, while also working to build resilience and support people towards longer-term stability.
Through our strong network of partner organisations, we connect residents with the right support for their individual needs, including making direct referrals to other services where appropriate
“Practical support, real relief – helping residents through the cost of living crisis.”
OUR SERVICE .
To access our service, individuals must:
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Live in a household
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Be a resident of Blackpool
Before support can be provided, an assessment appointment is required with a member of our team at our office: 95 Abingdon Street
At the appointment, residents will need to bring:
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Proof of identity
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Proof of address
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A bank statement showing available funds at the time of the appointment
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If requesting energy support, proof of current credit balance
All of this can be shown via an app on a smartphone if preferred Our team is here to listen, support, and guide residents through the process, ensuring that no one faces the cost-of-living crisis alone.
Together, we’re building a community that shares resources, saves money, and makes a positive impact on the planet.
ACCESS TO ESSENTIALS
We support residents with immediate needs such as food, electricity, and gas, ensuring households can manage during financial challenges.
GUIDEANCE & ADVICE
We help people build resilience by providing guidance on the support available to them and helping them navigate the services they need. Through tailored advice, signposting and direct referrals to trusted partner organisations, we empower people to access the right support, strengthen their financial wellbeing and work towards a more secure future
COMMUNITY PARTNERSHIPS
Working with local organisations, we ensure every resident is signposted to the right service, from debt advice to wellbeing support.
COMPASSIONATE SUPPORT
We listen without judgement, offering a friendly point of contact for anyone struggling and in need of practical, reliable help.
GET ON BOARD .
01.
REFERRAL
There are several ways to access support through the Crisis & Resilience Project:
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Referral from an external organisation
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Direct contact with our office (by phone, email, or in person)
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Referral from a staff member within one of our internal projects
To make a referral please complete the CONTACT US Form
02.
NEW CLIENT ASSESSMENT
Once contact is made, we’ll arrange an appointment for you to meet with a member of our team and complete an assessment. These are usually carried out at our office, but in exceptional circumstances, we may be able to complete the process via WhatsApp or email.
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03.
EXISTING CLIENT ASSESSMENT
For clients already working with other Community First projects, staff can complete the assessment directly with them.
Once the assessment is submitted to the Crisis & Resilience team, it will be reviewed, and any eligible vouchers will be processed.
There are several ways to access support through the Crisis & Resilience Project:
Food Vouchers
Food Vouchers
Following a client assessment, households may receive a food voucher: £20 for up to 2 people, or £50 for 3+ people.
Food Service Signposting
We can also signpost you to local organisations that provide free meals to people and share details of available session times in your area.
Electricity
& Gas
Support for Top-Up Meter Users
Support is available for anyone using a top-up meter. Applications are submitted to the Fuel Bank, and once reviewed and approved by the organisation, a voucher is sent directly to the client.
Please note that the number of vouchers available is limited. Unfortunately, we’re unable to provide support for sub-meters or for those who pay for gas and electricity through a bill or direct debit.
Participation is FREE, and no prior commitment is required —
just a willingness to engage in a safe, supportive, and inclusive space.
CONTACT US
Please use this form to make a referral or for a general enquiry about the Crisis & Resilience Project:
MEET THE TEAM
Crisi Hall
Project Lead
Matt Winder
Project Co-Ordinator
Conor Dempsey
Project Assistant
